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Shipping Details


  • Domestic customers will be charged a $10.00 flat shipping rate on orders under $200. All orders $200 or over receive free shipping. 
  • All orders placed Monday - Friday (excluding public holidays) before 1 PM AWST will begin processing that day and will ship within 24 hours pending availability and credit verification.
  • Orders placed after 1 PM AWST will begin processing the next business day.
  • Orders placed on Friday after 1 PM AWST will ship the following Monday. Transit times do not include Saturday, Sunday or public holidays.
  • Once your order is dispatched, you will receive an email with a tracking number which will allow you to find out approximately when your order is expected to arrive.
  • Your order may require a signature upon delivery. Please provide an address where someone will be likely to be able to receive the package between 9.00 AM and 5.00 PM.
  • If no one is at your specified address at time of delivery. Australia post will leave a card that will direct you to your local post office for collection.


  • International customers will be charged a $30.00 flat shipping rate.
Once Shop 28 has delivered the merchandise to the carrier, you (the customer) will assume the risk of loss and title for the merchandise.  We are not responsible for lost packages. We are not responsible for courier delays. We cannot issue a refund if your package is lost or damaged in transit.